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Expeditors Freight

Freight expeditors take ownership of urgent shipments and move them by the fastest mode that fits, by air or by road. One person manages the job from the first call to delivery. At AirFreight.com, expeditors do exactly that for shippers across North America.

Why shippers call

Overnight Moves on Short Notice

“Called on a Friday morning at 11:00AM needed the freight picked up and Delivered by Saturday by 8:00AM.” — Tom

Expeditors Shippers Rate Highly

“Todd and his group at Air Freight are the absolute best!” — Svb

Air Freight Booked in Hours

“Todd Anderson scheduled an air freight shipment for us in just a few hours.” — Pete

FREIGHT EXPEDITORS

One Expeditor, From the First Call to Delivery

Urgent freight rarely goes exactly to plan. A flight is delayed, a truck runs late or the receiver changes the delivery time. What saves the deadline is a person who is watching and can change the plan in minutes.

That person is an expeditor. At AirFreight.com, every shipment gets one. Your expeditor picks the fastest workable mode, books it and stays on the freight until it is delivered, by air or by road.

An expeditor also knows when to change the plan. If a flight is delayed, they can move the freight to another airline. If the weather closes an airport, they can switch to a truck. Most of the time, the shipper hears about the problem and the fix in the same call.

Here is what an expeditor does and how they handle a live load.

AIR FREIGHT Icon of a plane flying over boxes

Next Flight Out and Same Day Air

Your expeditor books the first flight with space, or flights that deliver today, and times the trucks to meet them. If a flight is delayed, your expeditor rebooks on the next one before the freight misses its window.

Learn More about Air freight
AIR CHARTER Icon of a charter aircraft

Air Charter

When no scheduled flight will make it, your expeditor charters a whole aircraft and coordinates it from pickup to delivery. They size the aircraft to the load and plan the trucks at both ends.

Learn More about Air charter
URGENT TRUCKING Icon of a truck

Expedited Trucking

On shorter lanes, your expeditor dispatches a dedicated van or truck that drives straight to the dock. There are no terminals or transfers, so the freight is handled less.

Learn More about Urgent trucking
aircraft-cargo
In short

One person owns the load

An expeditor takes an urgent shipment from the first call to the final signature.

Freight expeditors Definition

What a freight expeditor is

A freight expeditor is the person or company that takes ownership of a time-critical shipment. The expeditor books the fastest workable mode and manages the shipment until it is delivered.

Expeditors work for brokers, carriers and sometimes shippers themselves. This page covers expeditors freight work as a service, not any company with a similar name. The job is defined by urgency and by one person staying with the freight the whole way.

AirFreight.com's expeditors monitor every shipment from pickup to delivery.

air-cargo-hold
How it works

Managed, not just booked

The expeditor watches cutoffs and milestones, and reroutes before the deadline is lost.

On a live load What they do

What an expeditor does on a live load

When a standard booking isn't the right fit for your shipment, an expeditor's active management might be the answer. The expeditor takes the call and the details, chooses the mode and books the flight, aircraft or truck. Pickup is dispatched, and the expeditor watches the cutoffs and each milestone.

If a flight slips or a truck is delayed, the expeditor reroutes the freight before the deadline is lost. The shipper hears about the change early, along with the new plan. At the end, the expeditor confirms delivery and sends proof of delivery.

And when air isn't the right solution, we also offer dedicated ground for shorter runs. AirFreight.com's expeditors keep you updated from pickup to delivery.

The stakes in numbers

What delays cost

An idle plant can cost a fortune by the hour, and air cargo demand keeps growing. These figures show why expediting exists.

One hour of downtime

$2.3 millionauto plant

Automotive $2.3 million
FMCG $36,000

Source: Siemens (Senseye), The True Cost of Downtime 2024, 2023

Air cargo demand growth

3.4%in 2025

Source: IATA press release, 29 Jan 2026, 2025

expeditor
The job

Choosing is the value

An expeditor's skill is picking the fastest mode the freight can actually take.

The options Choosing the mode

The options an expeditor chooses from

At AirFreight.com, we specialize in expedited freight that moves by the fastest mode from pickup to delivery with no handoffs between desks. An expeditor chooses from hand carry, next flight out, same day air and air charter. On the ground, the options include Sprinter vans, hot shot trucks and dedicated trucks for long runs.

The choice follows distance, size and deadline. A small part on a long lane might go by hand carry, while a pallet might take next flight out. Heavy freight on a regional run often goes by hot shot, which removes airport handling altogether.

Our expeditors arrange each of these options. Your shipment stays with one expeditor from the first call to final delivery.

Expedited options

Expedited options, ranked by speed

This ranking assumes an urgent shipment between distant US cities. AirFreight.com's expeditors arrange all six; re-sort by cost or size to compare them.

Sort by
  1. Fastest for large urgent freight

    Air Charter

    A whole aircraft departs when the freight is ready and flies direct. Trucks handle pickup and delivery at both ends.

    GoodNo airline schedule to wait on WatchHighest cost of the options
    Fastest
    relative speed
    $$$$$
    relative cost
    Up to a full aircraft
    typical size
  2. Best for small critical parts

    Hand Carry

    A courier takes the item on the next passenger flight and delivers it in person. The item never leaves the courier's hands.

    GoodConstant custody of the item WatchOnly what one person can carry
    Very fast
    relative speed
    $$$$$
    relative cost
    Carry-on size
    typical size
  3. Best for boxes that must land today

    Same Day Air

    The move is built around the first flights that can deliver the same day. It depends on flight times between the two cities.

    GoodSame-day reach over long distances WatchDepends on flight schedules
    Same day
    relative speed
    $$$$$
    relative cost
    Boxes to small pallets
    typical size
  4. Best balance of speed and cost

    Next Flight Out

    Freight goes on the first departure with space, with pickup and delivery by truck. It suits most urgent boxes and pallets.

    GoodMuch faster than a planned booking WatchTied to airline cutoffs and space
    Fast
    relative speed
    $$$$$
    relative cost
    Boxes to pallets
    typical size
  5. Best for heavy regional loads

    Hot Shot Trucking

    A pickup with a flatbed trailer runs a heavy or long load direct. It carries up to 16,000 lbs.

    GoodFast dispatch for heavy items WatchSlower than air on long lanes
    Varies by distance
    relative speed
    $$$$$
    relative cost
    Up to 16,000 lbs
    typical size
  6. Best for boxes and a pallet or two

    Sprinter Vans

    A cargo van drives small loads direct from dock to dock. It carries up to 3,000 lbs.

    GoodQuick to dispatch WatchSmall cargo space
    Varies by distance
    relative speed
    $$$$$
    relative cost
    Up to 3,000 lbs
    typical size
5.0 from 1,600+ reviews on

Freight that cannot wait? Talk to an expeditor.

Share the pickup, delivery and deadline. An expeditor chooses the fastest mode, books it and keeps you updated until your freight is delivered.

  • I have used Air Freight several times and each experience was superb! Steve is very quick to respond and always polite to work with.

    Elsie
  • Steve Janssen did a wonderful job getting me an emergency delivery. Only took about 10 hours from the first time I spoke to him until I received my goods. Would recommend Air Freight to anyone in a heart beat.

    Richard

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Step 1 of 3Origin and Destination Info

Watch on YouTube
Meet an AirFreight.com expeditor
Episode 9 Aug 31, 2026 22 min

When a Shipment Goes Sideways: Todd Anderson on Trust in Expedited Freight

Todd Anderson has been an expediting agent at AirFreight.com since 2019, after nearly Todd Anderson has been an expediting agent at AirFreight.com since 2019, after nearly ten years at one of the largest expeditors in the country. He and host Kevin Carpenter break down what separates expedited freight from standard LTL, how the mode decision actually gets made on a live shipment, and how AirFreight.com vets carriers before they ever see a load. Covered in this episode: air charter, hand carry, next flight out (NFO), expedited ground and dedicated truck service, hotshot terminology by region, carrier vetting and compliance screening, automated tracking, and what happens when a shipment goes wrong.

Freight News
Freight fraud · Awareness

Freight fraud is shifting to deception and identity theft

Freight Fraud Awareness Day returned in October as experts warned that criminals now rely on impersonation more than physical theft.

Aerial view of a truck on the highway
At a glance · October 2026

Confirm every change

Changes to pickup, carrier or delivery details should come from a known contact.

Awareness day returns

According to FreightWaves, the third annual Freight Fraud Awareness Day took place on October 14, focused on education and advocacy.

Source: FreightWaves, October 12, 2026

It's a moment to slow down, compare notes, and just act together,
Andrey Drotenko, President of strategic relations at a carrier verification firm

Deception replaces theft

Criminals increasingly use deception and digital identity manipulation. Some schemes identify valuable loads before they are even picked up.

Know who has your freight

Impersonation works when nobody owns the load. AirFreight.com's expeditors confirm every change with you directly from pickup to delivery.

Boeing 767-200F aircraft

AIR CHARTER AIRCRAFT

Reliable, on-demand aircraft charter solutions—customized to move your freight faster, safer, and smarter.

View Charter Options
PILATUS PC 12

PILATUS PC-12

A small, single-engine aircraft with a large aft cargo door, designed for short- to medium-range travel. The PC-12 operates from small airfields and is known for safety and reliability.

CESSNA 406 CARAVAN II

CESSNA 406 CARAVAN II

A small, twin-engined turboprop aircraft for short- to medium-range deliveries. Capacity is limited, but its size and versatility allow it to use airports close to where its cargo is produced and needed.

DASSAULT FALCON 20

DASSAULT FALCON 20

The perfect aircraft for delivering vital parts or materials quickly, this famously efficient private jet accommodates five pallets and has a range of nearly 3,000 miles.

DOUGLAS DC 9 15F

MCDONNELL DOUGLAS DC-9 15F

A smaller, twin-engined jet built for short- to medium-range transportation. Cargo capacity is a little over 10 tons, but the ability to use shorter runways increases the versatility of this aircraft.

747 400F

BOEING 747-400F

Built for efficient delivery of huge loads to any corner of the globe. The wide-body design, with an opening nose, large side door, and cargo handling system, simplifies loading and unloading.

Put an Expeditor on Your Shipment

worker-hauling-box-factory
One contact

No handoffs between desks

The expeditor who knows your freight makes the call when a flight is missed.

Ownership Why one person matters

Why one expeditor per shipment matters

As soon as you request a quote, you'll be paired with a dedicated expeditor who plans the move and stays with it. One person who owns the shipment means no handoffs between desks and no re-explaining the job. Decisions happen faster when a flight is missed, because the person who knows the freight makes the call.

That expeditor also knows your deadlines, your dock hours and your contacts. On the next shipment, the same person can pick up where the last one left off.

AirFreight.com assigns one expeditor from the first call to delivery, by air or ground, across North America. You'll work one-on-one with that person from start to finish. Tell us what you need to move, and we'll handle the rest.

Expeditors Steve and Todd

“I had a single point of contact assigned to our shipment that was fantastic on keeping me updated every step of the way.”

Pamela · Trustpilot
HowWe Work

One Person, Start to Finish

When you call AirFreight.com, a real person answers and owns your shipment from the first call to final delivery. That expeditor books the flight or truck, tracks every leg and is the only contact you need. You never re-explain the job to someone new halfway through.

  • One expeditor from call to delivery
  • Updates at pickup, wheels-up, wheels-down and delivery
  • The same person on your next shipment
Expeditor Andy

“I called up at 7:30 pm... one that was secured cancelled at the end of the day. Todd quoted three shipments on the spot... The last shipment was picked up at Midnight.”

Susan · Trustpilot
WhatWe Provide

The Right Mode, Every Time

Every urgent shipment is different, and the right mode is the one that fits. Our expeditors weigh next flight out, hand carry and charter against sprinter vans, hot shot trucks and other dedicated ground options. You never pay for capacity you do not need, and you always have a backup across the US, Canada and Mexico.

  • Air and ground weighed by your expeditor
  • Hand carry for parts that can't leave someone's hands
  • Trucking when the airport is the slower option
The expediting team at the airport

“True to word. They did exactly what they said they would do.”

Dan · Trustpilot
WhoWe Are

Honest With You, Always

An urgent shipment is stressful enough without wondering if you have the full story. You get the full quote before you commit and the timeline as it actually stands. If a flight slips or a truck is delayed, you hear it from your expeditor first, together with the recovery plan.

  • All-in quotes before you commit
  • Delays reported by your expeditor first
  • We say so when a truck beats a charter

Freight Expeditor Questions Answered

What is a freight expeditor?

A freight expeditor is a person or company that takes ownership of a time-critical shipment and gets it delivered by the fastest workable means. The expeditor chooses the mode, books the flight, aircraft or vehicle, dispatches pickup, monitors each milestone and reroutes the freight if something goes wrong. Expeditors are common in industries where delays are expensive, such as automotive, aerospace, medical and manufacturing. The term describes the role and the service, and it is also used in the names of several companies.

What does an expeditor do?

An expeditor manages an urgent shipment from the first call to delivery. Typical tasks include gathering the shipment details, choosing between options such as hand carry, next flight out, air charter or a dedicated truck, booking the service, dispatching pickup and watching cutoffs. During the move, the expeditor tracks milestones, updates the shipper and steps in when a flight is delayed or a truck breaks down. At the end, the expeditor confirms delivery and provides proof of delivery. An expeditor also keeps the shipper's contacts informed, so nobody at the delivery end is surprised when the freight arrives.

How does a freight expeditor differ from a freight forwarder?

A freight forwarder typically arranges international shipments: booking space with airlines and ocean carriers, consolidating freight from several shippers and handling export and import documents. A freight expeditor focuses on getting one urgent shipment delivered as fast as possible, often domestically, and may switch between air and ground to do it. Some companies do both. The simplest rule is that planned international freight suits a forwarder, while urgent domestic freight suits an expeditor. Shippers who move both kinds of freight often use a forwarder for international lanes and an expeditor for urgent domestic loads.

What does non-asset mean in logistics?

A non-asset, or asset-light, logistics company does not own the trucks, aircraft or ships that move the freight. Instead, it arranges transportation with carriers that do. Freight brokers and most freight forwarders are non-asset companies. The advantage for shippers is flexibility: a non-asset company can choose among many carriers and modes for each shipment rather than filling its own equipment. The trade-off is that it depends on carriers' availability, which is why good relationships and fast sourcing matter. When expeditors freight a shipment on a non-asset basis, they can pick the best available vehicle or flight rather than whatever their own fleet has free.

What is an asset-based carrier?

An asset-based carrier owns or leases the equipment that moves freight, such as trucks and trailers or aircraft, and employs or contracts the drivers or crews. It moves freight on its own network and schedules. Asset-based carriers offer direct control over their equipment, which helps on steady lanes. They are less flexible when a shipment needs a different mode or a vehicle they do not have. Many shippers use asset-based carriers for regular freight and expeditors or brokers for urgent or unusual loads.

What is expedited freight?

Expedited freight is any shipment moved faster than standard service, usually because a deadline is close or a delay would be costly. It can travel by air, through services such as next flight out, hand carry and air charter, or by ground in a dedicated van or truck that drives straight to the destination. Expedited freight usually costs more than standard freight, because the shipment gets priority, a dedicated vehicle or both. It is common for production parts, aircraft parts and medical supplies.

What is a PRO number?

A PRO number, short for progressive number, is a tracking number a truck carrier assigns to a shipment. It is printed on the shipping paperwork and labels, and it is used to track the shipment, schedule deliveries and match invoices. Each carrier issues its own PRO numbers, so a shipment that moves by truck to an airport and by air afterward may have a PRO number for the truck leg and an air waybill number for the flight. Giving the PRO number when asking about a truck leg gets the fastest answer from the carrier.

What is an air waybill number?

An air waybill number is the unique number on the air waybill, the shipping document and contract for an air shipment. The first three digits identify the airline, and the rest identify the shipment. It is used to track the freight through acceptance, departure, arrival and pickup. When a forwarder consolidates freight, the forwarder issues a house air waybill for each shipper under the airline's master air waybill, and both numbers can be used to find the freight. Airlines and expeditors use the air waybill number to find the freight in their systems at every stage.

What is a bill of lading number?

A bill of lading number identifies the bill of lading, the document that serves as the contract and receipt for a truck or ocean shipment. It lists the shipper, consignee, pieces, weight and description of the goods. The number is used to reference the shipment in paperwork, claims and billing. For expedited shipments that combine trucks and flights, the bill of lading covers the road legs, while the air waybill covers the flight. Keeping the bill of lading number with the shipment records makes claims and billing questions easier to resolve later.

What is AOG freight?

AOG stands for aircraft on ground. AOG freight is a part or piece of equipment needed to return a grounded aircraft to service. Because a grounded aircraft costs its operator money every hour and may disrupt schedules, AOG shipments are among the most urgent in freight. They often move by hand carry or next flight out, and sometimes by air charter. Expeditors who handle AOG freight work around the clock, because aircraft can be grounded at any hour. Planning ahead for AOG risk, such as knowing who to call after hours, shortens the response when it happens.

How are expedited shipments tracked?

Expedited shipments are tracked through the reference numbers of each leg, such as the air waybill number for the flight and the PRO or bill of lading number for truck legs, along with GPS or driver updates on dedicated vehicles. Because several systems can be involved, many shippers rely on the expeditor to watch the milestones and report them. A good update covers pickup, departure, arrival and delivery, with an early call if anything changes. Proof of delivery confirms who received the freight and when.

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Expeditors who own your shipment to delivery

Share your pickup, delivery and deadline. An expeditor will choose the fastest option and send you a quote.

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Step 1 of 3Origin and Destination Info

Air freight did an amazing job and kept there word of when my shipment will be delivered in such short and quick notice. Thank you Air Freight!!

Celeste · Verified review on Trustpilot
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