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Who We Serve: Retail

AirFreight.com offers expedited freight services. We have over a decade of experience working with large retailers and others operating on a similar scale. 

CALL US AT (800) 713-1000

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Trusted by Our Most Valuable Partners

SERVICES OVERVIEW

Retailers are closer to the consumer than any other type of business.

Retail businesses directly see the positive impact they have on consumers, but proximity to consumers also comes with unique challenges. When customers place special orders, retailers have to take them, and it’s their job to find and coordinate a supply chain to meet those orders. When products become unavailable, retailers have to explain why they can’t find what customers are looking for. In short, retailers have to be the public face of every logistical problem.

Businesses in this industry search far and wide for good suppliers, making sure their carriers are tried and true. No matter how effective a frontline carrier is, sooner or later, they'll have a mishap. In those situations, access to emergency freight services is a life-or-death matter for a retail business.

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Airline Network

AirFreight.com specializes in coordinating air deliveries. Regardless of where on the continent your items or supplies come from, we can get them to you quickly because we've woven a web of cargo airplane partners throughout North America. Our airline affiliates span the continent, giving us the freedom to fly in products or inputs from any location. No matter where your store gets wares, count on us to fly them to you in a matter of hours.

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Truck Connections

AirFreight.com supplements our massive airline network with a chain of trucking partners that is every bit as massive. We form partnerships with drivers of all types, from Sprinter van operators to those trained to operate eighteen-wheelers to truckers with experience in every other variety of vehicle. With so many trucking partners in our network, we have the capacity to quickly pick up your items and deliver them to the airport. We can also coordinate deliveries over a small distance entirely by truck.

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Special Services

AirFreight.com offers a number of services tailored to getting you out of even the most difficult shipping jams. Chief among these is our air charter service, where we set up a new flight entirely for your items, so you can even ship items at late hours when scheduled flights aren’t operating. We provide similarly specialized trucking services, and notably assign our affiliated drivers in teams of two so their vehicles stay on the road night and day without the operators becoming too tired to complete the job safely.

Industry Statistics

81%

Of retailers who experience downtime at least once a year

4 Hours

Average wait time for support when a point-of-sale outage occurs

80 Hours

Average annual unplanned retail downtime

2.5 Minutes

Average until a consumer reaches the frustration point while waiting in line

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AirFreight.com is committed to making sure your retail company thrives.

We’re expert coordinators of expedited freight and can direct the emergency carriers you need to get out of any logistical jam. Our resources span both the sky and the ground. Whether you have to transport something across the continent or “just” a few hundred miles, we’ll get the job done in less than a day. No matter the conditions you're facing, you can count on AirFreight.com to complete your delivery and keep your store in the black!

Local shops can count on a dedicated customer base, having shown their communities that they know their needs well and will cater to them carefully. To maintain that reputation, small retailers have to jump at the first opportunity to help customers, no matter the unique challenges that opportunity presents.

Request a Quote

Add your shipment details below, and one of our professional expeditors will contact you within minutes. For immediate assistance on an urgent quote, call (210) 408-5300 with these details handy.

KEY BENEFITS

Serving Diverse Industries

Coordinating just-in-time (JIT) manufacturing shipments? Sending speedy replacement components for critical IT infrastructure? Our experts work across industries, including construction, manufacturing, oil and gas, farming, energy, renewables, and aerospace, to fine-tune shipping solutions for your urgent requests.

Boeing 767-200F aircraft

AIR CHARTER AIRCRAFT

Reliable, on-demand aircraft charter solutions—customized to move your freight faster, safer, and smarter.

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PILATUS PC 12

PILATUS PC-12

A small, single-engine aircraft with a large aft cargo door, designed for short- to medium-range travel. The PC-12 operates from small airfields and is known for safety and reliability.

CESSNA 406 CARAVAN II

CESSNA 406 CARAVAN II

A small, twin-engined turboprop aircraft for short- to medium-range deliveries. Capacity is limited, but its size and versatility allow it to use airports close to where its cargo is produced and needed.

DASSAULT FALCON 20

DASSAULT FALCON 20

The perfect aircraft for delivering vital parts or materials quickly, this famously efficient private jet accommodates five pallets and has a range of nearly 3,000 miles.

DOUGLAS DC 9 15F

MCDONNELL DOUGLAS DC-9 15F

A smaller, twin-engined jet built for short- to medium-range transportation. Cargo capacity is a little over 10 tons, but the ability to use shorter runways increases the versatility of this aircraft.

747 400F

BOEING 747-400F

Built for efficient delivery of huge loads to any corner of the globe. The wide-body design, with an opening nose, large side door, and cargo handling system, simplifies loading and unloading.

Map of the United States

Wherever You Need Us, You'll Find Us

We're proud to serve customers across the United States with custom shipping solutions designed to meet urgent needs. Browse by state to view services in your area.

AREAS WE SERVICE

Alabama

(205) 453-1955

Alabama Alabama

Centered around Birmingham, Huntsville, and Mobile, Alabama is known for aerospace, automotive, and advanced manufacturing. Its competitive business climate and skilled workforce support efficient operations and long-term investment.

Alaska Alaska

Alaska’s location supports time-sensitive shipments for oil, fishing, and remote resource development. We offer custom shipping and delivery access through Anchorage, Fairbanks, and coastal hubs.

Arizona

(623) 252-0101

Arizona Arizona

Phoenix, Tucson, and Mesa anchor Arizona’s expanding economy, with strengths in technology, aerospace, and clean energy. A business-friendly environment and consistent population growth attract a range of enterprises.

Arkansas

(314) 269-1222

Arkansas Arkansas

Little Rock and Fayetteville support Arkansas’s economy, known for its concentration in retail, agriculture, and transportation. The state’s central location and affordable business costs appeal to companies serving national markets.

California

(323) 648-3500

California California

Explore time-critical shipping coverage across Los Angeles, San Francisco, San Diego, and the Central Valley. California leads the nation in technology, entertainment, agriculture, and global trade connections.

Colorado

(720) 262-8998

Colorado Colorado

Denver, Boulder, and Colorado Springs contribute to Colorado’s strengths in aerospace, software development, and outdoor recreation. A well-educated population and strong quality of life continue to draw new businesses.

Connecticut

(203) 916-6900

Connecticut Connecticut

Explore reliable delivery services for finance, insurance, and biotech sectors in Hartford, Stamford, and New Haven. Connecticut’s position between New York and Boston provides direct access to Northeast economic hubs.

Delaware

(302) 504-6044

Delaware Delaware

Wilmington leads Delaware’s activity in finance, pharmaceuticals, and corporate services. Its streamlined incorporation process and favorable legal framework attract many national and international businesses.

District of Columbia

(800) 713-1000

dc state icon District of Columbia

Located in the heart of the nation's capital, our Washington, D.C. hub specializes in urgent and highly sensitive shipments. We provide rapid delivery for government contractors and professional services firms, ensuring your cargo arrives securely and on time in this critical market.

Florida

(786) 231-6700

Florida Florida

Florida’s major metros, Miami, Orlando, and Tampa, support thriving sectors like tourism, aerospace, and international trade. The state’s coastal access and tax-friendly policies are major draws for businesses of all sizes.

Georgia

(678) 288-5005

Georgia Georgia

With Atlanta, Savannah, and Augusta as key centers, Georgia is recognized for its contributions to film, manufacturing, and transportation. A well-connected infrastructure and growing tech scene make it a strong option for expansion.

Hawai Hawaii

Honolulu anchors Hawaii’s economy, which includes tourism, defense, and sustainable agriculture. Its location in the Pacific enables unique access to Asian markets and renewable energy development.

Idaho Idaho

Boise, Twin Falls, and Idaho Falls are central to Idaho’s growing sectors in agriculture, food processing, and tech. A low cost of living and supportive business policies encourage entrepreneurship and relocation.

Illinois

(773) 966-2800

Illinois Illinois

Statewide shipping access, from Chicago to Springfield, supports manufacturing, agriculture, and related operations. Illinois offers a large talent base and strong connections to both national and global markets.

Indiana

(317) 800-7222

Indiana Indiana

Indianapolis, Fort Wayne, and Evansville contribute to Indiana’s manufacturing, life sciences, and agriculture industries. A central U.S. location and stable regulatory environment support long-term business growth.

Iowa Iowa

Explore reliable shipping and delivery services in Des Moines, Cedar Rapids, and Davenport for agricultural products, insurance documents, and machinery. Iowa combines rural productivity with strong financial and tech sectors.

Kansas Kansas

Kansas City, Wichita, and Topeka anchor Kansas’s industries in aviation, bioscience, and renewable energy. Low operational costs and a central geographic position benefit businesses with national reach.

Kentucky

(502) 230-4444

Kentucky Kentucky

Learn about custom delivery support for bourbon, healthcare products, and auto parts in Louisville, Lexington, and Bowling Green. Kentucky’s distribution networks and manufacturing legacy make it ideal for time-sensitive shipping.

Louisiana

(225) 372-8100

Louisiana Louisiana

New Orleans, Baton Rouge, and Shreveport shape Louisiana’s focus on energy, shipping, and chemical production. Its access to the Gulf of Mexico and established port infrastructure offer critical trade advantages.

Maine Maine

Serving Portland, Bangor, and Augusta, we offer delivery options for marine products, healthcare, and specialty goods. Maine offers natural access to Canadian and Atlantic markets along with a strong quality-of-life appeal.

Maryland

(443) 335-2344

Maryland Maryland

Baltimore, Bethesda, and Frederick contribute to Maryland’s strengths in cybersecurity, biotech, and defense. Its proximity to federal agencies and top research institutions supports innovation and investment.

Massachusetts

(617) 934-7800

Massachusetts Massachusetts

Supporting urgent deliveries in Boston, Cambridge, and Worcester, we ship pharmaceuticals, higher education, and R&D-driven goods. Massachusetts offers access to top-tier universities and leading-edge innovation hubs.

Michigan

(313) 887-0577

Michigan Michigan

Detroit, Grand Rapids, and Ann Arbor form the backbone of Michigan’s automotive, mobility, and manufacturing sectors. A deep talent pool and commitment to innovation attract investment in advanced industries.

Minnesota

(763) 273-5444

Minnesota Minnesota

Explore custom delivery services for medical devices, retail, and food manufacturing across Minneapolis, St. Paul, and Rochester. Minnesota combines innovation with a strong corporate presence and a skilled labor force.

Mississippi

(601) 707-9022

Mississippi Mississippi

Jackson, Gulfport, and Hattiesburg support industries like shipbuilding, agriculture, and manufacturing. Mississippi offers affordable business conditions and strategic access to southern U.S. markets.

Missouri

(816) 865-5800

Missouri Missouri

Learn about shipping support across St. Louis, Kansas City, and Springfield for food processing, healthcare products, and life sciences. Missouri’s location and infrastructure support regional delivery and national service coverage.

Montana

(800) 713-1000

Montana Montana

Billings, Missoula, and Bozeman are central to Montana’s economy, which includes energy, agriculture, and tourism. The state offers wide open space, natural resources, and room for innovative rural development.

Nebraska

(402) 909-0200

Nebraska Nebraska

Omaha, Lincoln, and Grand Island support Nebraska’s activity in finance, agriculture, and manufacturing. Its central location and skilled labor force provide dependable conditions for growth.

Nevada Nevada

Las Vegas, Reno, and Henderson shape Nevada’s economy in hospitality, mining, and clean energy. The state’s tax structure and rapid population growth contribute to ongoing economic momentum.

New Hampshire

(603) 782-0333

New Hampshire New Hampshire

Manchester, Nashua, and Concord are economic hubs in New Hampshire, supporting healthcare, manufacturing, and tech. The state combines access to Boston markets with a lower tax burden.

New Jersey

(551) 226-6802

New Jersey New Jersey

Newark, Jersey City, and Princeton support New Jersey’s diverse economy in pharmaceuticals, finance, and logistics. Its proximity to major East Coast metros and deep talent base attract both startups and global firms.

New Mexico

(505) 886-0622

New Mexico New Mexico

New Mexico’s key cities, including Albuquerque, Santa Fe, and Las Cruces, help drive energy, aerospace, and scientific research. The state’s open land and national labs support innovation in advanced industries.

New York

(347) 514-9999

New York New York

New York City, Buffalo, and Albany shape a broad economy in finance, media, and health sciences. With access to global markets and deep institutional resources, New York is a leader in commerce and innovation.

North Carolina

(704) 325-4111

North Carolina North Carolina

Charlotte, Raleigh, and Durham contribute to North Carolina’s leadership in banking, biotech, and manufacturing. A growing talent pool and strong research universities attract long-term investment.

North Dakota

(701) 212-1922

North Dakota North Dakota

North Dakota’s energy, agriculture, and technology sectors are supported by the state's metro areas, including Fargo, Bismarck, and Grand Forks. Low unemployment and stable growth create a welcoming climate for business development.

Ohio Ohio

Covering major cities like Columbus, Cleveland, and Cincinnati with tailored shipping solutions and reliable delivery networks. Ohio offers central access to the Midwest with leading industries in healthcare, manufacturing, and finance.

Oklahoma

(405) 445-7505

Oklahoma Oklahoma

Providing custom shipping options throughout Portland, Eugene, and Salem, we deliver advanced tech and sustainable goods. Oregon's economy thrives on innovation in technology, clean energy, and advanced manufacturing.

Oregon Oregon

With Portland at the forefront, Oregon has built a reputation for innovation in green energy, advanced manufacturing, and software. Its commitment to sustainability and quality of life draws both startups and global brands.

Pennsylvania

(215) 989-4444

Pensilvania Pennsylvania

Supporting urgent deliveries and time-critical shipments includes cities such as Philadelphia, Pittsburgh, and Harrisburg. Pennsylvania connects East Coast markets with strengths in education, healthcare, and industrial manufacturing.

Rhode Island

(800) 713-1000

Rhode Island Rhode Island

Fast, flexible shipping supports marine products, healthcare, and design goods in Providence, Warwick, and Newport. Rhode Island’s coastal access and dense regional network support creative and technical industries.

South Carolina

(803) 403-9055

South Carolina South Carolina

Custom shipping and delivery supports auto parts, aerospace components, and industrial goods in Charleston, Columbia, and Greenville. The state is known for its growing role in advanced manufacturing and exports.

South Dakota

(800) 713-1000

South Dakota South Dakota

Reliable delivery services operate in Sioux Falls, Rapid City, and beyond for agriculture, finance, and light manufacturing. South Dakota attracts business with no corporate income tax and a stable economic environment.

Tennessee

(615) 970-7100

Tennessee Tennessee

Time-critical shipping solutions serve Nashville, Memphis, and Knoxville for healthcare, automotive, and music-related goods. Tennessee offers access to key Southern markets with strong infrastructure and workforce programs.

Texas Texas

Custom shipping solutions for construction, manufacturing, oil & gas, and more support major cities, including Dallas and Austin. Enjoy Texas’ business-friendly climate, no state income tax, and prime location.

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Utah Utah

Salt Lake City, Provo, and Ogden handle urgent shipments for the tech, finance, and recreation industries. Utah combines rapid economic growth with a skilled, youthful workforce and a strong startup culture.

Vermont

(800) 713-1000

Vermont Vermont

Burlington and the surrounding areas support efficient delivery services for specialty foods, renewable energy systems, and small-scale manufacturing. Vermont promotes sustainability, community-based business, and green innovation.

Virginia

(757) 301-5033

Virginia Virginia

Richmond, Virginia Beach, and Arlington offer streamlined shipping and delivery access for defense, cybersecurity, and maritime goods. Virginia’s proximity to D.C. and educated workforce support both public and private sector growth.

Washington

(425) 440-0844

Washington Washington

Seattle, Tacoma, and Spokane provide fast delivery and custom shipping for aerospace parts, tech products, and agricultural exports. Washington combines West Coast market access with a deep culture of innovation.

West Virginia

(804) 886-3100

West Virginia West Virginia

Charleston, Morgantown, and Huntington offer shipping options for energy, chemical, and forestry-related goods. West Virginia’s natural resources and infrastructure investments support long-term business activity.

Wisconsin

(608) 807-1800

Wisconsin Wisconsin

Milwaukee, Madison, and Green Bay offer statewide shipping solutions for dairy, heavy equipment, and medical products. Wisconsin is known for its industrial strength and commitment to workforce development.

Wyoming

(800) 713-1000

Wyoming Wyoming

Cheyenne, Casper, and surrounding regions provide custom shipping support for energy and natural resource projects. Wyoming offers tax advantages and wide-open space for growing operations in mining, ranching, and energy.

Air Freight Services

Air Freight Use Cases

With AirFreight.com, you can always expect the same top-flight service from start to finish. For more information, contact us today at (800) 713-1000, and let us help you get back in the air!
airport

Expedited Shipping

Expedited shipping refers to any freight service that prioritizes speed, delivering goods faster than normal transit times. In retail, expedited shipping is often used to replenish stock quickly or rush critical items to stores. These services cut down transit time by using the fastest transportation available (often air freight or dedicated trucking) with minimal stops. For retailers, expedited shipping can be a game-changer during emergencies or peak seasons, ensuring time-sensitive merchandise arrives in a day or two instead of a week. While expedited options can cost more, retailers often find the investment worthwhile to avoid stockouts and meet customer demand on short notice.

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Same-Day Air Delivery

Same-day air delivery is an ultra-fast shipping option where products are picked up and delivered by air on the very same day. Retailers use same-day air services when an item is needed immediately – for example, transferring a high-demand product from one store to another by air because it’s selling out, or rushing an urgent part to a store to fix critical equipment. With same-day air, cargo might be loaded on the next available flight or even on a chartered aircraft to make the tight deadline. AirFreight.com leverages its network of aircraft and couriers to provide same-day delivery options, helping retail businesses fulfill last-minute needs and keep their customers satisfied by having the right products available at the right time.

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Air Charter Service

An air charter service involves renting an entire aircraft for a specific shipment, rather than shipping freight on a scheduled airline flight. Chartering a cargo plane gives retailers complete control over the schedule and route. This is especially useful if you have a large volume of goods or an unusual routing that regular flights can’t accommodate on short notice. For example, if a distribution center has to emergency-ship a bulk load of merchandise to dozens of stores due to a supply chain delay, an air charter can fly directly to a convenient airport near the region in need. Air charters are the supply chain’s emergency relief valve – they depart at the time you choose and fly straight to the destination, so your retail freight arrives as fast as humanly possible.

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Peak Season Airlift

Peak season airlift refers to the use of air freight during retail’s busiest seasons – such as the holiday shopping period – to ensure products are in stock despite surging demand and strained logistics. During times like Black Friday, Cyber Monday, or year-end holidays, the speed of air cargo is a vital tool for retailers. Ocean freight and ground transport often become backlogged in peak season, so retailers turn to dedicated cargo flights or air charters to bring in popular merchandise from overseas factories or central warehouses on time.

AirFreight.com can supplement your regular supply chain with extra air capacity during these crunch periods. By chartering cargo planes or booking space on additional flights, we help retail businesses avoid the pitfalls of congested shipping lanes. The result is that your stores and fulfillment centers stay supplied with hot-selling items even when demand spikes, protecting your revenue and reputation during the most critical sales weeks.

AF Icon

Next Flight Out (NFO)

Next Flight Out (NFO) is a service that books freight on the very next available passenger or cargo flight, ensuring the shipment departs as soon as possible. It’s a common solution for logistical emergencies in retail. If a popular product suddenly runs low or a promised customer order is at risk of missing a delivery date, a next-flight-out service can get that item on its way within hours. NFO shipping bypasses normal scheduling queues – the package is driven to the airport immediately and put on the earliest flight heading toward the destination. For retailers, NFO is like having a standby ticket for your inventory: it minimizes downtime and helps you uphold delivery promises even when standard shipping options aren’t fast enough.

SDD Icon

Stockout

A stockout occurs when an item is completely out of stock and unavailable for customers to buy. Stockouts are something every retailer wants to avoid, as they lead to missed sales and frustrated shoppers. In fact, studies have found that a significant percentage of customers will switch to a competitor if they encounter an out-of-stock product. Stockouts can also be extremely costly – globally, retailers lose hundreds of billions of dollars in potential sales each year due to products not being on the shelf.

AirFreight.com’s expedited shipping services are specifically aimed at preventing or quickly resolving stockouts. When an item is selling out faster than anticipated, we can arrange overnight air shipping or even same-day flights from the supplier or distribution center to the store. By reacting swiftly with air freight, retailers can refill the shelves and turn a potential stockout into an opportunity to maintain sales and customer trust.

economy

Safety Stock

Safety stock is a small surplus of inventory that retailers keep on hand as a buffer against demand fluctuations or delays in resupply. Even with safety stock, unforeseen circumstances like a surge in buying or a supplier issue can deplete inventory faster than expected. When safety stock runs out, air freight can serve as the lifeline to replenish goods before customers even notice a shortage. Instead of waiting weeks for ocean shipping or standard freight, retailers will often expedite a shipment by air to close the gap; this rapid restocking reinforces the safety stock strategy. AirFreight.com frequently helps retail clients by flying in replacement goods at the moment safety stock falls to critical levels, preventing lost sales and keeping the inventory at safe levels.

Box Truck-1

Just-in-Time (JIT)

Just-In-Time (JIT) is an inventory strategy where retailers and suppliers keep stock levels low and receive goods only as needed, rather than holding large inventories. This strategy makes retail operations more efficient but also increases the importance of fast, reliable shipping when stock runs low. In a JIT scenario, there is little room for delay – a late shipment could mean empty shelves. Air freight services become vital to JIT retail businesses whenever there’s an unexpected spike in demand or a supply delay; flying in products quickly via expedited air cargo allows retailers practicing JIT to respond to changes without disappointing customers. AirFreight.com supports JIT retail operations by offering time-critical delivery options that align with the tight schedules and quick turnarounds JIT requires.

Scan Package

Supply Chain Visibility

Supply chain visibility means having real-time insight into the movement of products through the supply chain. For retail shipments, especially expedited ones, high visibility is crucial. Retailers need to know exactly where their urgent freight is – whether it’s in a truck en route to the airport, in the cargo hold of an airplane at 35,000 feet, or out for delivery to the store. AirFreight.com prioritizes supply chain visibility by providing detailed tracking information and updates throughout an air shipment’s journey (see “Real-Time Tracking” above). This transparency allows retail logistics managers to communicate accurate arrival times to store staff and even to customers awaiting special orders. With full visibility, potential issues can be identified early and contingency plans activated – for instance, if a connecting flight is delayed, everyone stays informed and steps can be taken to keep the supply chain on track. In short, strong visibility tools paired with our real-time tracking capability help retail operations run smoothly even under tight deadlines.

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On-Demand Air Charter

On-demand air charter is the practice of arranging a charter flight precisely when you need it, rather than on a fixed schedule. In the retail context, this means if you have an urgent need to move goods, an aircraft can be chartered almost immediately to make the delivery. On-demand charters are often lifesavers when you face a sudden supply chain disruption, such as a factory delay or a large last-minute customer order. AirFreight.com, as an air charter broker, can line up a suitable cargo aircraft on short notice – even in the middle of the night or on a weekend – to pick up your freight and deliver it directly where it needs to go. This flexibility ensures that retail businesses aren’t limited by airline timetables; instead, you have a customized flight at your service. On-demand charters keep merchandise flowing no matter the time or day, which is critical when retail promotions or unexpected events create non-negotiable deadlines for product arrival.

Support

Overnight Shipping

Overnight shipping guarantees that a shipment sent today arrives by the next business day. It’s a staple of e-commerce and high-priority retail logistics. For retailers, overnight air shipping can be used to move inventory between regional warehouses, fulfill e-commerce orders for impatient customers, or rush critical goods to a store before it opens the next day. Achieving overnight delivery typically involves evening flights and coordinated ground transport so that even if an order is placed late in the day, the product can travel by air during the night and be out for delivery in the morning.
AirFreight.com specializes in arranging these tight-turnaround shipments. By utilizing red-eye cargo flights or dedicated charters and ensuring trucks are ready for final mile delivery at dawn, we help retailers meet overnight delivery promises. This speed is often crucial for customer satisfaction and for operations that cannot afford any downtime.

delivery

Time-Critical Freight

Time-critical freight refers to shipments that absolutely must arrive by a certain deadline to avoid significant consequences. In retail, time-critical freight might include items needed for a big sale event, display fixtures required for a store opening, or replacement parts to fix a point-of-sale system before the weekend rush. These situations demand more than ordinary shipping – they require immediate action and often creative logistics solutions.

AirFreight.com is built to handle time-critical freight by utilizing whatever it takes to meet the deadline, whether that means booking the next flight out, chartering an exclusive aircraft, or even arranging a dedicated courier to hand-carry the item onto a plane (for smaller, high-value pieces). Our team thrives under urgency: we coordinate all moving parts with precision and keep you informed every step of the way. With time-critical freight expertise, we help retail businesses avert crises, minimize downtime, and keep operations running seamlessly when every minute counts.

Dedicated Single Point of Contact

When you work with AirFreight.com, our client support team is available on a centralized line to take your order. We’re with you every step of the way, from booking through delivery. For detailed updates, simply contact your single point of contact.

Enjoy 24/7/365 availability to answer your questions and ensure your cargo moves quickly. After finalizing your shipment, you can call anytime for real-time updates on the aircraft’s location and delivery time.

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Hi, I'm Steve

Reach out today and let's solve your urgent shipping needs. I or a member of the team will be with you from start to finish.

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Request a Quote

Ready to get started? Your shipment is our top priority.

Tell us what type of shipping solutions you’re looking for, and we’ll handle the rest. At the heart of AirFreight.com is a dedicated team of professionals working tirelessly behind the scenes to ensure every shipment arrives on time and in the best possible condition.

From high-value electronics to urgent medical supplies to critical industrial parts, we provide customers across the United States with the fastest air and ground transportation solutions available. As soon as you request a quote, you’ll be paired with a dedicated single point of contact who will guide you through every detail of the process.

Fill out the form to request a quote today, and our team will be in touch to discuss the custom shipping solution that’s right for you and your business.

Request a Quote Now

Add your shipment details below, and one of our professional expeditors will contact you within minutes. For immediate assistance on an urgent quote, call (800) 713-1000 with these details handy.

Industries We Serve

Aviation & Aerospace

Every moment a commercial airliner sits on the ground, it costs an airline money. Expedited freight services by AirFreight.com can get you back in the air with the prompt delivery of parts and equipment throughout North America.
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Construction

Because one shipping delay can snowball and cause delays throughout your entire project, you need an experienced 3PL provider who understands the construction industry and has the logistical reach to deliver your freight on time, anywhere. That 3PL partner is AirFreight.com.
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Energy

The consequences from lost power production are serious for any business. Equipment failure is one of the biggest causes of energy production downtime. Losses compound exponentially with delay, loss of energy capacity, or the idling of plants for scheduled or unscheduled maintenance. Whether it's a hydroelectric power station or solar farm, you need a 3PL provider who can move your parts and equipment safely and securely while meeting your most stringent deadlines.

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Farming & Food

Food processors can lose a significant percentage—up to 20% or more—of production capacity due to unplanned downtime. With processing plants running 16-20 hours a day, the hourly cost of a shutdown can reach up to $30,000 per hour. Get back online with the parts you need expedited by AirFreight.com.
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Manufacturing

Every moment a manufacturing facility or factory sits idle costs a company money due to the high costs involved in lost sales and lost customers. With many manufacturers building to just-in-time production rates, any disruption threatens parts and vehicle inventories. This is where the speed, expertise, and experience of freight services from AirFreight.com make a difference throughout the entire manufacturing supply chain.
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Oil & Gas

The oil and gas industry faces challenging conditions in offshore and onshore oil rigs, often in remote locations with limited infrastructure. Don’t let oil pumps or pipelines sit idle, waiting for equipment. By having the right plans, parts, people, and a logistics partner such as AirFreight.com, you can effectively mitigate plant or pump downtime, unscheduled disruptions, and equipment failures.
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Renewables & Environment

Wind turbines can be as tall as an 85-story building with a blade radius of an acre. Transporting just one wind turbine can take up to nine separate shipments. Solar equipment includes sensitive electronics and glass that are easily subject to damage. Constructing one solar panel requires nearly 40 different components, including precious metals, that need to get to the factory on time. With requirements like this, it's critical to work with the right 3PL provider that can flex with your needs when situations and requirements change.
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Technology

Unexpected IT downtime can bring down even the largest businesses—just ask airlines when their reservation systems go offline. The importance of e-commerce, online sales, and the computing infrastructure that supports it makes getting systems and servers up and running even more critical. With 98% of organizations reporting that a single hour of downtime costs over $100,000, you can’t afford a slow logistics partner.
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3PL

With today’s broken supply chains, even companies that specialize in logistics find themselves needing help. We provide an expansive network of expedited air and ground shipping options to make the trip in the air, to and from the airport, or complete the entire delivery on the ground. Through these resources and our centralized planning operations, we help 3PL providers overcome all the challenges of their industry.
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Frequently Asked Questions

What is air freight, and why is it important for retail supply chains?

Air freight is the transportation of goods via airplanes. It is important for retail supply chains because it offers the fastest transit times over long distances. For retailers, air freight means the difference between waiting weeks for inventory by ship or truck versus having products delivered in a matter of hours or days. When you need to replenish stock quickly or meet a tight customer deadline, air freight services can keep your shelves filled and your online orders on schedule. In short, air freight adds agility to the retail supply chain, allowing businesses to respond quickly to changes in demand or supply disruptions.

How does expedited freight support e-commerce?

The industry also uses air freight to support e-commerce and omnichannel fulfillment strategies. As customers expect faster delivery options—including next-day or two-day shipping—retailers use air transport to position products closer to major population centers and keep online orders moving efficiently. High-value or limited-release merchandise, such as luxury goods or new electronics, often travels by air for added security and speed.

Air freight is also essential for time-sensitive product launches, holiday-season replenishment, and restocking ahead of major sales events. When logistics networks are strained or ocean freight timelines become unpredictable, air cargo provides a dependable alternative to avoid missed revenue opportunities.

When should a retail business consider using an air charter service?

A retail business should consider an air charter service when time is of the essence and traditional shipping options can’t deliver quickly enough. Specific situations include: a critical product launch or promotion where inventory must arrive by a set date, a supply chain breakdown (like a factory delay or port closure) that threatens to leave stores empty-handed, or an unexpected surge in demand that outpaces the inventory on hand. In these cases, an air charter – which is essentially renting a dedicated aircraft to fly your goods – can bypass normal transit delays and fly directly to the destination on your schedule. Retailers might also use charters for highly valuable or sensitive goods that they want to keep separate from other cargo. If missing a delivery window would result in significant lost sales or unhappy customers, that’s a strong sign that an air charter service is the right choice.

How does the retail industry use air freight services?

The retail industry uses air freight services to keep inventory moving quickly, respond to shifting consumer demand, and maintain reliable supply chains—especially for fast-moving, seasonal, or high-value products. Because retail businesses operate on tight timelines and often depend on global suppliers, air freight provides the speed and flexibility needed to keep shelves stocked and e-commerce orders flowing.

Retailers rely on air cargo to replenish inventory rapidly when demand spikes, when products sell out faster than expected, or when supply chain disruptions threaten stock levels. This is especially important for fashion and apparel, electronics, consumer goods, and promotional or seasonal items that lose value if they arrive late. Air freight allows businesses to react in real time, moving goods from overseas manufacturing hubs or domestic distribution centers to stores and fulfillment facilities within hours or days instead of weeks.

What types of retail goods can be shipped via air freight?

Most types of retail goods can be shipped via air freight, from apparel, electronics, and cosmetics to auto parts, toys, and beyond. Air freight is suitable for any products that are legal to transport on aircraft and that fit within the size and weight limits of planes. This includes boxed merchandise, pallets of goods, and even oversized items on dedicated cargo aircraft. Delicate and high-value items (like luxury goods or consumer electronics) actually benefit from the shorter transit times and careful handling that air freight offers. That said, there are some restrictions to be aware of: hazardous materials (like certain chemicals or batteries) must follow strict regulations and may require special packaging or documentation to fly. Also, very large furniture or equipment might need a larger freighter aircraft or could be more cost-effective via another mode if time allows. AirFreight.com will advise if there are any concerns with a specific product. In general, whether it’s a pallet of fashion clothing, a shipment of new smartphones, or replacement parts for store displays, we can find an air solution to move your retail goods quickly and securely.

What is the difference between air freight and an air charter?

Air freight can refer broadly to any shipment moved by air, often on regular scheduled flights. An air charter, on the other hand, is when an entire aircraft is hired for a specific shipment and schedule. With standard air freight, your goods likely share space on a cargo plane or in the cargo hold of a passenger flight alongside other shipments, and the plane follows a set route and timetable. With an air charter, you dictate the timing and route because the plane is reserved just for your cargo. The charter can fly direct to the destination and depart as soon as the freight is loaded, without waiting for a normal schedule. In practice, retailers use standard air freight for many routine urgent shipments (it’s efficient and often more cost-effective if schedules align), but if the situation is very urgent, involves a remote destination, or a large volume of goods, an air charter is the better choice. AirFreight.com offers both options: we’ll either book the fastest scheduled flight for you or arrange a dedicated charter when you need that extra level of service.

What is an air charter broker, and how can they help retail shippers?

An air charter broker is a specialist who arranges charter flights for clients by connecting them with aircraft operators. They act as a middleman (or more accurately, a facilitator) between the shipper and the charter airlines. For retail shippers, an air charter broker is extremely helpful when you have an urgent need that can’t be met by normal freight channels. Instead of you having to call multiple airlines to find a plane, the broker uses their industry contacts to quickly locate an available aircraft of the right size in the right place. They then coordinate all the details of the flight – crew, landing permits, ground handling – and present you with a turnkey solution. In short, an air charter broker like AirFreight.com takes the complexity out of emergency air transport. We enable retailers to get a dedicated plane in the air with minimal hassle. This service is especially valuable in crisis situations (such as a warehouse fire or a last-minute massive order) where time lost could mean a major financial hit. By using a broker, retail logistics managers gain a nimble, powerful option in their toolkit for dealing with supply chain surprises.

How does AirFreight.com ensure on-time delivery for retail shipments?

AirFreight.com ensures on-time delivery through careful planning, active monitoring, and a bit of redundancy. First, when we plan a shipment, we look at all available routes and choose the fastest, most reliable option – this might involve selecting airports with less congestion or scheduling a backup connecting flight just in case. Next, once the shipment is moving, our team tracks it in real time (monitoring flights, weather conditions, and any news that could affect transit). Because we have a centralized control center, if something unexpected happens – say a flight is delayed or a road closure affects a truck – we can react instantly. We might reroute the shipment, switch to another aircraft, or dispatch an extra driver, whatever keeps the delivery on schedule. Additionally, we maintain communication with all parties (airlines, ground teams, and you the customer) so everyone is synchronized. This high level of coordination, combined with the flexibility to make changes on the fly, is how we routinely meet very tight retail delivery deadlines. Our goal is always a smooth, just-in-time delivery with no surprises.

How do I get started with AirFreight.com for a retail shipment?

Getting started with AirFreight.com is simple. You can contact us anytime – 24 hours a day – by phone or through our website to request a quote or to book a shipment. When you reach out, be prepared to provide some basic details about your freight: what you’re shipping (product type), the weight and dimensions, the pickup location and destination, and how fast you need it to arrive. Our team will quickly evaluate the options and present you with a plan and price for the shipment. If you decide to proceed, we’ll gather any additional info needed (like exact addresses, etc.) and then immediately start coordinating the shipment. You don’t need to have any prior experience with air freight; our specialists will guide you through the process and handle the heavy lifting (both figuratively and literally). You’ll receive instructions on packaging (if any special steps are needed) and we’ll schedule a pickup at a time convenient for you. From there, we manage the entire journey of your cargo. Throughout, you’ll have your single point of contact updating you. Many retail clients start by using us for one emergency shipment, then realize how smooth it is and continue to partner with AirFreight.com for time-sensitive logistics needs. Whether you have an urgent situation right now or you just want to be prepared for the future, reaching out for a consultation or quote is a great first step.

 

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