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About AirFreight.com

Why 20,000+ customers have trusted us with their freight emergency

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One Person, Start to Finish

There will only be one person I call from now on.

Of the 3 companies I contacted, yours was the only one that actually answered my phone call. The other companies required an email request form… We actually had the material in hand before one of the other companies replied with a quote.

— Neil / Jeff
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The Right Mode, Every Time

These people are who you call when you need it done and you need it done NOW.

They had our two pallets picked up in two hours and delivered across multiple state lines the next day… faster than FEDEX.

— Ashlee Simons
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Honest With You, Always

True to word. They did exactly what they said they would do.

The pricing before you commit to it, the timeline as it actually stands — and if something goes wrong, you hear it from us first, not after the fact.

— Dan
About AirFreight.com

Why 20,000+ customers have trusted us with their freight emergency

4.9 · 1,500+ reviews Trustpilot
One Person, Start to Finish

There will only be one person I call from now on.

Of the 3 companies I contacted, yours was the only one that actually answered my phone call. The other companies required an email request form... We actually had the material in hand before one of the other companies replied with a quote. There will only be one person I call from now on.

Jeff Trustpilot

20,000+ freight emergencies. One promise each time.

What you get

One Person, Start to Finish

“There will only be one person I call from now on.” — Neil

The Right Mode, Every Time

“Picked up in two hours… faster than FEDEX.” — Ashlee

Honest With You, Always

“True to word. They did exactly what they said they would do.” — Dan

Reviews & customers

Rated 4.9 by the people who ship with us

Excellent · 4.9 out of 5 · 1,500+ reviews on
Sep 2026

Andy Ernst did a great job

Andy Ernst did a great job. He kept me updated on everything and quick responses.

Connor
Sep 2026

Extremely Fast Response Times

John Mark Petersen was incredible to work with, extremely responsive with fast response times. Definitely recommend these guys for all your critical freight.

Anonymous
Sep 2026

First time customer

First time customer. Communication was fantastic throughout the entire process and is sincerely appreciated. Our customer shared an update this morning that the driver texted a little before 5 am that he would be there at 8. That’s exactly when he pulled in. She said it was a much easier process than she ever thought it would be and was very grateful.

Kris
Sep 2026

Excellent service!

We used AirFreight.com for an expedited freight shipment and were very impressed with the entire experience. Their platform made booking quick and seamless, and communication throughout the shipment was excellent. Everything arrived on time as promised, and the process from pickup through delivery was smooth and professional. Excellent service, great communication, and reliable delivery. I would definitely use AirFreight.com again for time-sensitive freight shipments.

Jacob Wohlrabe
Sep 2026

Glad I don't need all the time, but when I do...

AirFreight handled my unusual situation (my perspective) seamlessly. In response to my first call for assistance, a professional (kind, even) HUMAN answered immediately. From there, communication at every stage was clear and thorough. AirFreight is an example of how a service operation is supposed to work.

Ginger B
Aug 2026

Simple, safe and FAST!

AirFreight got our rush job to its destination 3 states away, 800 miles, safe, secure and on time! Jason was very communicative and helpful on the whole journey, we will definitely use them for our rush freight!

JUSTIN
Aug 2026

Zero problems, ahead of schedule

My only criticism is that there isn’t an option for more than five stars. I’ve been burned by more hotshot brokers than I can count, and this is the first time I’ve had a shipment show up ahead of schedule with absolutely zero damage or tampering. I could not recommend AirFreight more strongly, we will be using them exclusively going forward. A bit higher priced but frankly inexpensive compared to the problems caused by prior shippers. 11/10, no notes.

Benjamin
Aug 2026

John was terrific

John was terrific! He worked with me back and forth between the shipper and my local supplier to get us insulation here on time! Thank you very much John!

Wayne
Aug 2026

Jason 5 Stars!

Called Jason at 3:00PM for somehting needing to be picked up by 4:30 and Delivered to Memphis by 6:30 AM He got me booked, picked up and invoice paid all within an hour and a half. Delivery was here at 6:15 that morning. 10/10

James
Aug 2026

Airfreight was quick to respond to my…

Airfreight was quick to respond to my request and was able to provide the hauling of materials we needed very quickly. Easy to work with, kind and helpful. Provided pictures and updates the whole time. I will be happy to work with them again.

Sheila
Jul 2026

The driver had some truck issues &…

The driver had some truck issues & arrived a couple days late but was not a big deal. He went out of his way and jumped through many hoops to be sure he got the load delivered.

Jamison
Jul 2026

Fantastic Service

Everything went very smoothly and wonderful customer service. Very fast!

Dana
Jul 2026

Expedite Load Experience with AirFreight.com

John Mark Peterson was absolutely amazing to work with! He was very persistent to find a driver to get our shipment picked up to get it delivered all the way to Tuscon, Arizona from central Missouri the next day! Not only was the delivery delivered earlier than estimated, the communication was top notch! The cost was also very competitive. The driver was very professional and knew his job well. I can't express enough how pleased we are with the service we received! Keep up the good work AirFreight!

Jesse Simpson
Jul 2026

We used the same day courier service

We used the same day courier service. Andy Ernst helped us set it up. He was extremely helpful and put everything together at a moments notice. Exceptional customer service!

Aaron
Jul 2026

AirFreight was very professional and prompt

AirFreight was very prompt, accommodating, professional, and timely with zero issues.

Mark
Jul 2026

AirFreight came through and got us out…

AirFreight came through and got us out of a bind. Steve Jannsen was amazing. He went above and beyond to assist me with a quote, booking and tracking. This was our first time using AirFreight to get a Same Day delivery and it was handled effortlessly and delivery got there earlier than expected. I will be keeping Steve's info on hand for any future needs.

Tina

EXPEDITED SERVICES

Three Things Our Customers Say About Us

One person handles your shipment from start to finish. We choose the right shipping mode, not the easiest sell. And we tell you the truth, even when it costs us the shipment. These principles didn’t come from a conference room. They emerged from conversations with our agents about how they work—and hundreds of Trustpilot reviews that echoed what we heard.

Who · The person on the line

One Person, Start to Finish

When you call AirFreight.com, you don’t get a robot, and you don’t get bounced around a call center. You get a real person on the line, right away, and that same person owns your shipment from the first call to final delivery. No hand-offs, no re-explaining your situation to someone new halfway through.

    What that looks like
  • A real person answers, right awayNo phone tree, no email request form, no queue.
  • The expeditor who quotes it, books it and tracks itOne name and one direct line until your freight is signed for.
  • You never re-explain your situationYour shipment isn’t a ticket that gets passed along.
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“I had a single point of contact assigned to our shipment that was fantastic on keeping me updated every step of the way.”
— Pamela
What · The solution we build

The Right Mode, Every Time

Every shipment is different, and the right solution isn’t always the biggest truck or the fastest plane — it’s the one that actually fits. We have access to a full network of options, from sprinter vans to hot shot trucks to chartered aircraft, and we match your project to the exact mode it needs.

    What that looks like
  • Every mode on the tableSprinter vans, hot shot trucks, next-flight-out, onboard courier, chartered aircraft.
  • Matched to your deadline, not to the biggest optionPriced against the clock, then the one that makes it with the least money and risk.
  • Re-quoted on the spot when things changeA cancelled truck at 7:30 pm doesn’t mean starting over tomorrow.
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“I called up at 7:30 pm… Todd quoted three shipments on the spot… The last shipment was picked up at midnight.”
— Susan
How · The way we work

Honest With You, Always

Freight emergencies are stressful enough without wondering if you’re getting the full story. We lead with transparency — the pricing before you commit to it, the timeline as it actually stands, and if something goes wrong, you hear it from us first, not after the fact.

    What that looks like
  • The price before you commitThe quote you get is the price you pay — no surprise surcharges.
  • The timeline as it actually standsReal-time updates at pickup, in transit and delivery — including the bad news.
  • If something goes wrong, you hear it from us firstBefore it becomes your problem, not after the fact.
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“True to word. They did exactly what they said they would do.”
— Dan
steve

“I had a single point of contact assigned to our shipment that was fantastic on keeping me updated every step of the way.”

Pamela · Trustpilot
HowWe Work

One Person, Start to Finish

When you call AirFreight.com, you don't get a robot, and you don't get bounced around a call center. You get a real person on the line, right away, and that same person owns your shipment from the first call to final delivery.

No hand-offs, no re-explaining your situation to someone new halfway through.

  • A direct cell number for your expeditor
  • Updates at pickup, wheels-up, wheels-down and delivery
  • The same person on your next shipment
chris-noe2

“I called up at 7:30 pm... one that was secured cancelled at the end of the day. Todd quoted three shipments on the spot... The last shipment was picked up at Midnight.”

Susan · Trustpilot
WhatWe Provide

The Right Mode, Every Time

Every shipment is different, and the right solution isn't always the biggest truck or the fastest plane, it's the one that actually fits. We have access to a full network of options, from sprinter vans to hot shot trucks to chartered aircraft, and we match your project to the exact mode it needs. Not more, not less. That means you're never paying for capacity you don't need, and you're never stuck without the option you do need.

  • Every viable mode priced against your deadline
  • Hand carry for parts that can't leave someone's hands
  • Trucking when the airport is the slower option
steve2

“True to word. They did exactly what they said they would do.”

Dan · Trustpilot
WhoWe Are

Honest With You, Always

Freight emergencies are stressful enough without wondering if you're getting the full story. We lead with transparency, the pricing before you commit to it, the timeline as it actually stands, and if something goes wrong, you hear it from us first, not after the fact. That's integrity.

  • All-in quotes with no surprise surcharges
  • Real-time updates, including the bad news
  • We'll tell you when a truck beats a charter

The AirFreight.com Team

 

team-dan-boaz

Dan Boaz

team-steve-janssen

Steve Janssen

team-kevin-carpenter

Kevin Carpenter

team-todd-anderson

Todd Anderson

team-john-mark-peterson

John Mark Peterson

team-chris-noe

Chris Noe

team-andy-ernst-1

Andy Ernst

team-al

Andrew Leung

team-matt

Matt Brunk

jason-knox

Jason Knox

team-lisa-b

Lisa Boaz

Visit Our Social Media

Air Freight

@AirFreight•

Hot Shot Trucking in Charlotte, NC | A Truck to You in Under 3 Hours

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What One Hour of Downtime Costs an Auto Plant | Let's Do the Math

One hour of downtime at a large auto plant costs about $2.3 million. That's more than $600 a second. Now picture the line stopped over one part that's on a tru…

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The On Air Gauntlet with Todd Anderson | On Air with AirFreight.com

Craziest thing Todd Anderson has ever shipped: the PGA Championship trophy. Three rapid fire questions to close out the episode. This is a clip from On Air wi…

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What Happens If My Freight Misses the Cutoff Time?

What happens if my freight misses the cutoff time? The big guys run on scheduled departures. Miss the cutoff — which can be several hours before the actual fli…

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The Three Things Our Customers Say About Us

Three things come up over and over when our customers talk about us. One person handles your shipment start to finish. We pick the right mode for the job, not …

Air Freight

@AirFreight•

Why Reputation Wins the Load | On Air with AirFreight.com

When a carrier has one truck and five loads to pick from, reputation decides who gets the truck. Todd Anderson on why being easy to work with is a capacity adv…

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When should I use a charter vs the big carriers for air freight? It depends on one thing. Time. The big guys run on scheduled networks. Flights that already e…

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The Biggest Differentiator in Freight | AirFreight.com

What actually separates one expedited partner from another? It comes down to three things. Who picks up the phone when something changes on your shipment. The …

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The Wrong Address That Made a Loyal Customer | On Air with AirFreight.com

The freight ended up at the wrong address. What happened next is the reason that customer still calls Todd first. This is a clip from On Air with AirFreight. …

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Why the Freight Recession Is Over, According to Brian Dreher | On Air with AirFreight.com

Second guest in a row to land on the same conclusion. John Elliott of Load One called the end of the freight recession a few weeks ago. Brian Dreher gets to th…

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How Do I Get a Same Day Freight Quote?

How do I get a same day freight quote? To get a same day freight quote, you need three things ready: where it's coming from, where it's going, and what you're …

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How Brian Dreher Defines Reasonable Care | On Air with AirFreight.com

How does Brian Dreher define reasonable care? Carefully, because nobody can define it yet. That is the whole problem. The ruling put the burden of proof on th…
Before you call

Questions shippers ask us

When a shipment is urgent, you need to know what’s possible and who you can count on. Learn more about AirFreight.com, the services we offer and how we work with you from pickup to delivery. If you’d like to talk through a shipment, call (800) 713-1000, day or night.

What is AirFreight.com?

AirFreight.com is a U.S. expedited shipping company that moves urgent, time-critical freight by air charter, commercial air freight, hand carry and expedited trucking. We operate 24 hours a day, 365 days a year, dispatching shipments immediately for businesses that can’t afford to miss a deadline.

Our vision is simple: a world where no company has to leave its logistics to chance. Since launching, we’ve helped thousands of businesses and organizations get time-sensitive goods where they need to be.

Who founded AirFreight.com, and what's the company's background?

Dan Boaz founded AirFreight.com in 2007, drawing on a career in transportation that now spans more than 30 years. He began as a UPS driver in 1985, quickly moved into management and later became an industrial engineer. After leaving UPS in 1994, he served as a district manager at Associated Global Systems, then spent a decade as president of Vital Express before launching AirFreight.com.

AirFreight.com is part of The Expedited Group, the family of shipping brands Dan established. The group also includes HotShotTrucking.com, ExpeditedFreight.com, FullTruckload.com, SameDayAir.com and SameDayDelivery.com.

What services does AirFreight.com offer?

We offer four main services:

  • Air charter: Transportation across the country from major metro areas or remote locations to meet the tightest deadlines.
  • Air freight: Same-day and next-day options, including next flight out (NFO), overnight and economy (general freight).
  • Hand carry: Added security and speed for highly sensitive or critical shipments.
  • Urgent trucking: Sprinter vans, cargo vans and trucks of all sizes, up to tractor-trailers.

Every service includes door-to-door handling, from pickup through final delivery.

How do I know which shipping option is right for my shipment?

Your expeditor will help you choose based on your deadline, your freight’s size and sensitivity, and where it needs to be picked up and delivered. Commercial air freight and air charter serve different needs, and we’ll explain the tradeoffs before you book.

Air charter is generally the right choice for ultra-critical shipments when no scheduled flight can arrive in time. NFO, overnight and economy air freight cover a range of same-day and next-day needs, while hand carry suits high-value or sensitive items. For ground routes, urgent trucking is often the fastest and most cost-effective option.

How quickly can you pick up my shipment?

Once you submit a request, one of our professional expeditors will contact you within minutes. 

Our dispatch desk operates around the clock, every day of the year. Whether your request comes in overnight, on a weekend or during a holiday, we’re ready to help.

Who will I work with during my shipment?

You’ll work with one experienced expeditor from pickup through delivery. Your expeditor handles quoting, booking, routing and delivery, so you won’t need to repeat the details or contact several departments for an update.

Having one person oversee the entire shipment keeps coverage, communication and accountability consistent. You’ll always know whom to call and who is responsible for getting your freight there on time.

Industries We Serve

Steering Wheel

Automotive

In the automotive industry, it’s estimated that every minute of halted production costs an average of $22,000, with some figures soaring to as much as $50,000 per minute. Many manufacturers operate on just-in-time production schedules, meaning any disruption can jeopardize parts and vehicle inventories. This is where AirFreight.com’s service comes into play.

We specialize in air chartering time-sensitive components and can also transport fully assembled vehicles, along with sales teams and key personnel, to product launches, rollouts, and press events. With immediate access to a wide range of air charter aircraft, you’ll be ready to hit the ground running.

Manufacturing

Manufacturing

Research indicates that the average manufacturer experiences around 800 hours of downtime each year—equating to more than 15 hours per week—which can significantly affect profitability through lost productivity, sales, and market share. AirFreight.com partners with manufacturers across various industries, from textiles to technology and everything in between, to ensure assembly lines remain operational and products reach their destinations on time.

Pharma

Pharmaceutical

Air freight services for the pharmaceutical industry face unique transportation challenges and must navigate numerous regulatory requirements.

Consistent monitoring during transit is crucial to ensure safety and compliance with regulatory standards. The immediate financial repercussions of product loss can be significant, but they also pose potential legal liabilities for pharmaceutical companies. Protect your pharmaceutical shipments by entrusting AirFreight.com with the logistics. We ensure the cold chain remains intact through our network of experienced and fully equipped same-day air charters.

Aerospace

Aerospace

In today’s global supply chain, aerospace manufacturers and government contractors source parts and equipment from around the world.

Why wait for days or weeks on the ground for a part—or miss a crucial launch window for an orbital asset—when an air charter can have you back in the air within hours? Whether it’s fixed-wing, rotary-wing, spacecraft, or satellites, AirFreight.com provides a reliable logistics solution for some of the biggest names in the aerospace industry.

Tech cloud

Technology

When you need something moved quickly and wish you had it yesterday, AirFreight.com is here to help. From pickup to delivery, you can trust that the right vehicles, aircraft, and personnel will be dispatched to handle your shipment with the highest level of care. Whether you’re transporting fragile electronics, computers, and components or robust amplifiers and speakers, AirFreight.com’s same-day air charters come equipped to meet your needs.

Flag and package track

Emergency Logistics

When disasters strike, the ability to deliver relief supplies and personnel via same-day air charters can be crucial for survivors in urgent need. AirFreight.com is equipped to handle both ad hoc flights and large-scale humanitarian operations, responding swiftly to emergency situations worldwide. Our extensive global coverage allows us to support aid providers in reaching the areas that need assistance the most, whether it’s major airports or remote dirt and grass airstrips.

Oil and Gas

Oil & Gas

AirFreight.com brings decades of expertise as a logistics partner in the energy sector. Both equipment and personnel face demanding conditions on offshore and onshore oil rigs, often located in remote areas with limited infrastructure. When pumps go offline, costs can escalate rapidly. That’s where we come in—AirFreight.com can customize same-day air charter solutions for crew rotations, site visits, executive transport, parts, and equipment.

Whether you need a one-time charter or a series of support flights for a project, we prioritize the highest safety standards in transporting your cargo.

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