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Who We Serve - Technology

Who We Serve - Technology

Silicon Valley may be the traditional homeland of the US tech industry, but these days, tech innovators extend far beyond the Bay.

From Boston to Austin, Atlanta to Guadalajara, Toronto to Toledo, tech companies inhabit nearly every city in North America. This vast reach has allowed such companies to take advantage of new markets and new talent, contributing to the enduring success of the United States and her neighbors in global technology development. But as companies extend from one metro area to hundreds, so too must their supply lines. Planning deliveries across hundreds of cities and thousands of miles is no easy task, especially when those deliveries involve the unique inputs tech companies rely on.

Industry Statistics

5

Minutes. Average customer downtime endurance

$5,600

Conservative estimate of IT downtime cost per minute

33%

Percent of businesses that lose $1 to 5 million in revenue per hour

60

Seconds in monthly savings

AirFreight.com by the Numbers

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24/7/365

Support and tracking information
Tech Industry Deliveries

AirFreight.com is an expert at coordinating deliveries for the tech industry.

We’ve been with North America’s innovators for more than a decade, helping them fill gaps in their delivery strategies and make sure the inputs they need arrive on time for their tight schedules. Our expertise and experience mean that we’re prepared for all of the most pressing challenges that this innovative industry can encounter. No matter what logistical mishap you find yourself in, we’ll know exactly how to get you out of it and back to business as usual in no time. With AirFreight.com, you’ll always have a backup plan to keep your supplies flowing no matter what.

The Unique Challenges of Modern Tech

The trouble with being a modern tech company is that you have to overcome all the worst logistical challenges that other industries have to deal with combined. While almost any company has to address at least some of the following issues, it’s rare to face every last one of them at once, unless you’re a tech innovator:

Unique Parts

Unique Parts

Computers, phones, tablets, smart appliances, and other advanced devices rely on the most sophisticated chips and wiring. These inputs are made of rare materials that are often available from only a handful of places on the continent, and that can’t be easily replaced. This means that there’s little or no margin for error in getting supplies from those locations. If a shipment falls through, your company doesn’t have much choice but to wait for another one. It also means that lots of other tech companies are likely to have shipments coming from that location at any given time, meaning you’re competing with all of their suppliers for road or air space. That makes it more likely for a shipping mishap to happen to begin with.

Delicate Deliveries

Delicate Deliveries

Not only are the parts tech companies need highly unique, but many of them are also extremely delicate. The slightest bit of turbulence during the drive or flight from your supply point to your destination can render them unusable, or at least require you to perform expensive repairs that further delay your operations. This makes it absolutely critical that your items are delivered by highly competent suppliers who know how to keep the items safe while still traveling fast enough to get them to you on time.

Strict Schedules

Strict Schedules

Tech companies pride themselves on solving the world’s most pressing problems, which means that when they promise a new product by a certain date, they have to deliver it. Thus, there’s not a lot of opportunity to build redundancy into their delivery schedules. If key inputs don’t arrive on time for the products to be made, there are dire medical, environmental, financial, and public safety consequences. Thus, tech companies not only need deliveries that are fast on average, but they also need as little deviation from that average as possible.

Tech Company Shipping Challenges

Successful tech companies are aware of all these challenges.

They plan their operations around them, finding suppliers who are skilled at delivering quickly and safely while avoiding disruption along the way. But regardless of the skill and professionalism of your standard supplier, sooner or later, something is going to go wrong with key delivery. When that happens, it’s no excuse to say to your customers or investors that you did everything right and were a victim of circumstance— you still need to right the ship and get things back to business as usual, and fast! The only solution is to find an expedited delivery broker who can pick up where your standard supplier left off.

Expedited Delivery Broker

AirFreight.com is that expedited delivery broker.

We’re always available to make up for issues with your supply chain and get your items back on track. Thanks to our skilled trucking and air cargo affiliates, no amount of logistical trouble can stand between your company and continuing success.

The AirFreight.com Advantage

To understand who allows AirFreight.com to coordinate emergency deliveries so effectively, it’s important to remember that logistics success never comes down to one single factor. Because a cornucopia of things can go wrong with a delivery, any one of which is sufficient to cause your tech company thousands of dollars in losses, it’s important to build an airtight delivery operation that is robust against any and all mishaps. AirFreight.com has done this by:

Combining Our Methods

Combining Our Methods

The name “AirFreight.com” evokes deliveries by plane, and that is certainly something we do. But no delivery is ever accomplished entirely in the air, which is why AirFreight.com doesn’t limit our services to coordinating air deliveries. We also coordinate ground shipping, having recruited drivers and vehicles far and wide across North America. Having truckers in key locations means that we’ll be able to pick up where your suppliers left off regardless of where it is in the supply chain that things went wrong. If your inputs never got picked up in the first place, we can dispatch a truck to the supply point to get them. If your ground carrier suffers a breakdown on the road, we can send a truck to wherever that breakdown occurred, load your items up, and continue the delivery. No matter what the problem, we’ll be able to pick up your goods and drive them either to the airport or all the way to their destination, stopping the disruption before it has time to cost you.

Recruiting Widely

Recruiting Widely

As noted, we recruit a wide variety of truckers and vehicles all over the continent, making sure that there’s no town where we don’t have someone in our network. We take a similarly comprehensive approach to our air network, finding cargo airline partners that fly out of every North American airport, big or small. This approach has a number of advantages. First, it means that our network has easy access to any location on the continent. Thus, no matter where your breakdown or other shipping failure occurred, we’ll be able to get a truck out to you or reserve a nearby flight for you. Second, it means we have access to a wide variety of driver and airline expertise. However delicate or perishable your input might be, we’re certain to have an affiliate who knows how to carry it safely. This leaves us perfectly suited to serving the tech industry, coordinating secure deliveries of all its famously delicate supplies.

Centralizing Our Services

Centralizing Our Services

Planning and executing an effective emergency delivery means taking into account a lot of information. This includes not just the road and air route information needed to plot out the delivery in the first place, but also traffic, weather, and infrastructure quality information needed to make sure that delivery is going according to plan. If, say, an airfield closes down or an ice storm renders a road impassable, then what had been a secure and swift shipment may quickly become infeasible if not totally impossible. With these challenges in mind, AirFreight.com has established a centralized logistics office where we filter and interpret all relevant logistics information. Our planning team responds to new data in real time, planning and re-planning the operation to make sure your items travel at the maximum safe speed.

Maintaining Flexibility

Maintaining Flexibility

Because so many things can go wrong in any delivery, and especially an emergency delivery, it is important to avoid ever being caught on the back foot. AirFreight.com has thus created a flexible network that can respond to any new challenges that arise. Our ground network, for instance, consists not only of vehicles and drivers in a wide variety of locations, but also of a wide variety of types and sizes of vehicles, so we can scale up the deliveries we broker at a moment’s notice. Likewise, our airline affiliates offer us the ability not only to book space on scheduled flights with ease but also to charter entirely new cargo flights. This way, even when you need us to make an air delivery on a route where no planes are flying that day, we’ll still be able to ship your items to you in less than 24 hours.

Addressing Challenging Problems

Addressing Challenging Problems

AirFreight.com is proud to serve an industry that is addressing all of humanity’s most challenging problems. To learn more about what we do for our tech customers and all others facing logistics hassles, contact AirFreight.com at (800) 713-1000.

Industries We Serve

Aviation & Aerospace

Every moment a commercial airliner sits on the ground, it costs an airline money. Expedited freight services by AirFreight.com can get you back in the air with the prompt delivery of parts and equipment throughout North America.
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Construction

Since one shipping delay can snowball and cause delays throughout your entire project, you need an experienced 3PL provider who understands the construction industry and has the logistical reach to deliver your freight on time, anywhere. That 3PL partner is AirFreight.com.
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Energy

The consequences from lost power production are serious for any business. Equipment failure is one of the biggest causes of energy production downtime. Losses compound exponentially with the delay or loss of energy capacity or the idling of plants for scheduled or unscheduled maintenance. Whether it is a hydroelectric power station or solar farm, you need a 3PL who can move your parts and equipment safely and securely while meeting your most stringent deadlines.

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Farming & Food

Food processors can lose a significant percentage—up to 20 percent or more—of production capacity due to unplanned downtime. With processing plants running 16-20 hours a day, the hourly cost of a shutdown can reach up to $30,000 per hour. Get back online with the parts you need expedited by AirFreight.com.
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Manufacturing

Every moment a manufacturing facility or factory sits idle costs a company money due to the high costs involved in lost sales and lost customers. With many manufacturers building to only a just-in-time production rates, any disruption threatens parts and vehicle inventories. This is where the speed, expertise, and experience of freight services from AirFreight.com can make a difference throughout the entire manufacturing supply chain.
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Oil & Gas

The oil and gas industry faces challenging conditions in offshore and onshore oil rigs, often in remote locations with limited infrastructure. Don’t let oil pumps or pipelines sit idle waiting for equipment. By having the right plans, parts, people, and a logistics partner such as AirFreight.com, you can effectively mitigate plant or pump downtime, unscheduled disruptions, and equipment failures.
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Renewables & Environment

Wind turbines can be as tall as an 85-story building with a blade radius of an acre. Transporting just one wind turbine can take up to nine separate shipments. Solar equipment has sensitive electronics and glass that are easily subject to damage. Just to make one solar panel requires nearly 40 different components, including precious metals, that need to get to the factory on time. With requirements like this, working with the right 3PL provider, such as AirFreight.com, who can flex with your needs when situations and requirements change is absolutely critical.
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Retail

During downtime, retailers experience lost sales, the inability to process credit cards, access customer purchasing history, or locate items in stock at a distribution center or another retail location. Don’t let unexpected downtime due to point-of-sale equipment failures impact your brand or frustrate your customers. If you can’t serve your customers, your competition will!
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3PL

With today’s broken supply chains, even companies that specialize in logistics find themselves needing help. We provide an expansive network of expedited air and ground shipping options to make the trip in the air, to and from the airport, or complete the entire delivery on the ground. Through these resources and our centralized planning operations, we help 3PL providers overcome all the challenges of their industry.
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