Who does what in an air shipment
Several players handle each air shipment. Airlines and freighter operators fly the cargo. Forwarders consolidate shipments and handle international paperwork. An expedite broker books the right flight or aircraft and manages the trip from pickup to delivery.
Air cargo is the freight itself, and air freight is the service of moving it, though most shippers use the terms interchangeably. What matters more is who owns the whole trip, because a flight booked without the ground legs leaves the shipper to arrange them.
AirFreight.com owns the whole trip, flight and ground legs included. Every load is monitored from pickup to delivery.